Privacy Policy
Last updated: April 2026
1. Who We Are
Captured Celebrations LLC (“Captured Celebrations,” “we,” “us,” or “our”) is a photo booth rental company based in La Crescenta, California, serving all of Los Angeles County. We operate the website capturedcelebrations.com and related booking services.
Contact: info@capturedcelebrations.com · (747) 895-4473 · La Crescenta, CA
2. Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Information You Provide
- Full name and contact information (email address, phone number)
- Event details (date, venue, type of event, guest count)
- Billing and payment information (processed securely through our booking system)
- Messages and communications sent to us via email, phone, or contact forms
- Photos and videos taken during events you have booked with us
Information Collected Automatically
- IP address and approximate location
- Browser type and device information
- Pages visited, time spent on pages, and referral sources
- Cookie data (see Section 6)
3. How We Use Your Information
We use the information we collect to:
- Process and manage your event bookings and reservations
- Communicate with you about your event, including confirmations, reminders, and day-of logistics
- Deliver digital photos and videos from your event
- Send marketing communications, including promotions and event inspiration (you may opt out at any time)
- Respond to inquiries, questions, and customer service requests
- Improve our website and services based on usage patterns
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services that may receive your personal information:
Check Cherry
Our booking and client management platform. When you book through our website or the Check Cherry portal, your name, email, phone number, event details, and payment information are collected and stored by Check Cherry. Check Cherry’s privacy policy applies to data processed through their platform.
AI Chat Assistant (Alia)
We use an AI-powered chat assistant (Alia) to answer questions about our services. Chat conversations may be logged to improve our services. No personal data from chat interactions is shared with third parties.
Google Analytics (GA4) & Google Tag Manager
We use Google Analytics (GA4) and Google Tag Manager to understand how visitors use our website. These tools collect anonymized usage data including pages visited, session duration, and device type. You can opt out of Google Analytics tracking via browser settings or the Google Analytics Opt-Out Browser Add-on.
Facebook Pixel & Pinterest Tag
We use Facebook Pixel and Pinterest Tag to measure the effectiveness of our advertising and to deliver relevant ads on those platforms. These tools may collect browsing data and associate it with your social media profiles. You can manage your ad preferences through your Facebook or Pinterest account settings.
Hotjar
We use Hotjar to understand user behavior on our site through heatmaps, session recordings, and feedback tools. Hotjar anonymizes data and does not collect personal information. You can opt out at hotjar.com/opt-out.
Mailchimp (Email Marketing)
When you subscribe to our newsletter or download a guide, your email address is added to our Mailchimp mailing list. You can unsubscribe at any time using the unsubscribe link in any marketing email or by contacting us directly.
Supabase (Data Storage)
Contact form submissions, chat logs, and page analytics are stored in our Supabase database. This data is used solely for operating our business and improving our services. It is not shared with or sold to third parties.
Snappic (Photo Delivery)
Our photo delivery and digital sharing platform. When guests receive digital photos at events, their email address or phone number is collected by Snappic to deliver their images. Snappic’s privacy policy applies to this data.
4a. Location Data
We may detect your approximate location (city-level) via Vercel’s geo-detection to personalize your browsing experience, such as showing locally relevant content. This location data is derived from your IP address at the time of your visit and is not stored or associated with your personal information.
5. Data Sharing
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- With service providers who assist us in operating our business (as described in Section 4)
- With your event venue if coordination requires sharing your contact details
- When required by law, legal process, or government request
- To protect the rights, property, or safety of Captured Celebrations, our clients, or others
6. Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience. Below is a list of the cookies we use:
Analytics & Advertising Cookies
- _ga, _ga_* — Google Analytics: tracks unique visitors and sessions
- _gid — Google Analytics: distinguishes users (expires after 24 hours)
- _fbp — Facebook Pixel: tracks visits across websites for ad targeting
- _pin_unauth — Pinterest Tag: tracks conversions from Pinterest ads
- _hjSessionUser_*, _hjSession_* — Hotjar: tracks user sessions for heatmaps and recordings
Functional & Preference Cookies
- cc_geo_city — Stores your detected city for location-based personalization
- cc_exit_shown — Prevents the exit-intent popup from showing repeatedly
- cc_lang — Stores your preferred language (English or Spanish)
- cc_cookie_consent — Records whether you accepted or declined cookies (stored in localStorage)
Essential Cookies
- Admin session cookies — Used for admin panel authentication (admin users only)
You can control cookie settings through our cookie consent banner, your browser settings, or by visiting the opt-out pages for individual services listed above. Disabling certain cookies may affect website functionality.
7. Data Retention
We retain booking records and associated personal information for a minimum of 3 years after your event for business and legal compliance purposes. Marketing contact information is retained until you opt out. You may request deletion of your personal information at any time (see Section 8).
8. Your Rights — California Residents (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have the following rights regarding their personal information:
- Right to Know: You may request a copy of the personal information we have collected about you in the past 12 months.
- Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell personal information, but you may submit a formal request via our Do Not Sell My Personal Information page.
- Right to Non-Discrimination: We will not discriminate against you for exercising any CCPA rights.
To exercise any of these rights, contact us at info@capturedcelebrations.com. We will respond within 45 days.
9. Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
10. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Payment processing is handled by PCI-compliant third-party processors. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last updated” date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
For questions, concerns, or to exercise your privacy rights, contact: